Under federal law, ATMs must be ADA compliant by March 15, 2012. 

Any ATM that does not meet ADA standards by the 2012 deadline could result in a civil penalty of up to $55,000 for a first offense and double that amount for subsequent offenses. The ADA compliance standards can be defined within the simple bullet points below:

  • Height and Reach. The controls for the ATM machine need to be within reach of the user, between 15 and 48 inches from the floor.
  • Accessibility. The ATM must be accessible and free from obstructions.
  • Floor Space. A clear space in front of the ATM must be a minimum of 48 inches deep and 30 inches wide.  
  • Speech. ATMs must enable speech to individuals with vision impairments.
  • Input Controls. Controls must be tactilely discernible for each function.
  • Numeric Keys. The number keypads must be arranged in 12-key ascending or descending order, similar to a telephone keypad layout.
  • Function Keys. Function keys must contrast visually from any background surfaces.
  • Display Screen. The ATM monitor must be visible and less than 40 inches from the floor.
  • Braille. Braille instructions to begin speech mode must be included.